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Flood advice from Thame Town Council

23rd September 2024

Please see the below update from Thame Town Council:

We have been inundated with calls this morning. For those needing assistance, here are some contacts:

For those needing sandbags, Lesters Building Supplies at Stokenchurch are making to order - 01494 448 689. If there are any other suppliers, please let us know and we will add to this post.

For flooding and drainage issues on roads and highways, contact OCC: https://www.oxfordshire.gov.uk/residents/roads-and-transport/street-maintenance-z/flooding?utm_term=nil&utm_content=

We understand that flooding is stressful and difficult, but there are steps you can take if it happens.

• activate any home flood defences you have

• turn off the gas and electricity at the isolator switch or fuse box, if they have not been affected by the flood water

• find warm clothes and wellies

• move valuable items to a safe place above the flood waters. Leave large items of furniture where they are and concentrate on smaller portable items of sentimental value

• place soft furnishings up high

• move vehicles to higher ground.

See OCC’s flooding toolkit: https://www.oxfordshirefloodtoolkit.com/

Who to contact when you are flooded:

Floodline can provide advice on practical steps and the risk of any further flooding. The phone line is open 24 hours a day on 0345 988 1188.

Your insurance company

For any type of flooding, if you have home buildings or contents insurance, you should phone your insurer’s emergency claims line.

Your landlord

If you live in rented accommodation, you should tell your landlord about the flood as soon as possible. You should ask them to organise for the property to be made safe and for repairs to be made. Landlords have a duty to ensure the property meets the tolerable standard as well as the repairing standard.

Health precautions

Flood water from the sewerage system or rivers will be contaminated with bacteria and other pollutants, putting you at risk of becoming ill. Your home will need to be disinfected and cleaned.

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