Oxfordshire County Council created OXTOG (Oxfordshire Together) a while ago, to mobilise and support a team of volunteers around the County to help look after their own area’s roads, pavements and public rights of way.
With the County staffing shortages, the Highways Officers can’t be everywhere, so the SuperUser is, in effect, their ‘eyes and ears’ on road problems and defects in the area in which they live.They are trained to report road defects within the area directly, which speeds up the repair process.
The OXTOG team are currently recruiting and training more FixMyStreet SuperUser volunteers and are holding training sessions. If you walk around regularly and would like to join the team, the volunteer co-ordinators at OCC would love to hear from you.
Ideally you will work from home or be retired and need to be able to bend down, measure potholes and ‘spray up’ in all weathers. You’d also need to be able to use a special part of the FixMyStreet website.
The training will take place ‘virtually’ on MS Teams and will cover the basics of how to raise works orders using the FixMyStreet website. It is followed up with regular contact with the area Highways Officer. Super Users are provided with a Hi-Vis jacket and spray paint and will be able get potholes and kerbs on minor carriageways repaired quickly and save officer time too.
To find out more email [email protected]














