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CPM Contact Centre – Thame Automotive Team Manager

  • Full Time
  • tHAME

CPM Contact Centre – Thame

Automotive Team Manager

Hours of work between :

Monday – Friday  8:00am – 6pm on a ROTA basis

 

Salary: £26,000 – £28,000 DOE

 

Lead your team to be Famous for Sales and be part of an exciting future……

 

A fantastic opportunity has arisen for a new Team Manager to join our business!

As the Team Manager for our established Automotive Client you will be responsible for managing a team of Fleet Account Executives and Administrators. You will drive optimum results to deliver & exceed all our Client’s performance targets. Strong leadership, coaching, quality and performance management skills that are supported by an inspirational and motivational style are key to the success of this role.

The Team Manager will also be required to meet personal targets which will be achieved through creation of a high performing team.

 

You should have:

  • Proven people management skills
  • Sales acumen with the ability to drive effective strategies and practices to generate revenue and customer satisfaction
  • The ability to effectively motivate and performance manage teams in a fast paced and targeted Contact Centre environment
  • Experience of implementing coaching and developmental strategies
  • Interpersonal skills with the ability to develop effective relationships at a variety of levels both within the team and with the client and customers
  • Be passionate about delivering exceptional customer service, focussing on continuous improvements in quality
  • Have excellent communication, planning and organisation skills
  • Be computer literate at intermediate level
  • Have strong administrative skills with a keen eye for detail
  • Experience of analysing and using Contact Centre data to drive team and individual performance
  • Evidence that you can perform under pressure while maintaining a professional demeanour

 

We offer:

  • Salary: £26,000 – £28,000 DOE
  • 37.5 hours per week permanent contracts
  • Shifts Monday to Friday between 8am – 6pm
  • Free parking onsite
  • 26 days holiday + BH (Increasing a day a year capped at 31)
  • Sports and Social club
  • Onsite restaurant
  • Other flexible benefits after successful probation

 

So if you think you have what it takes to be our next inspirational Team Manager then please apply today!

 

To apply please email hayley.norman@uk.cpm-int.com and quote THAMEHUB in the subject.

To apply for this job email your details to hayley.norman@uk.cpm-int.com

Upcoming Events

Jul
19
Thu
9:00 am Lee Caulfield Pilates Workouts @ St Mary’s, Church House, Long Crendon, HP18 9AL
Lee Caulfield Pilates Workouts @ St Mary’s, Church House, Long Crendon, HP18 9AL
Jul 19 @ 9:00 am – 9:45 am
Lee Caulfield Pilates Workouts @ St Mary’s, Church House, Long Crendon, HP18 9AL
Lee has spent over 25 years in the sports and fitness industry. Working with a range of different age groups from young groups to the over 50’s, both in groups or 1-2-1 classes. Lee has worked in gyms, fitness centres both for the county council and privately owned. She has also worked with a large franchise group in the past, dealing with people’s fitness and nutrition. Helping people to achieve weight loss, toning, fitness and personal development. Having worked across a number of different exercise disciplines in the past, over the last 10 years her focus has moved to Pilates in order to develop core strength, toning for her clients.  Key Class Components   Develop Body Awareness To exercise every muscle in the body without…

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7:30 pm The Dizzy Psychics present Pysch... @ England's Rose, Postcombe,
The Dizzy Psychics present Pysch... @ England's Rose, Postcombe,
Jul 19 @ 7:30 pm
The Dizzy Psychics present Pyschic Supper @ England's Rose, Postcombe,
The evening includes: Two course meal Psychic readings Tarot readings Crystal readings Demonstration of mediumship
Jul
20
Fri
9:30 am Lee Caulfield Pilates Workouts @ Pine Lodge, Little Milton, OX44 7PZ
Lee Caulfield Pilates Workouts @ Pine Lodge, Little Milton, OX44 7PZ
Jul 20 @ 9:30 am – 10:30 am
Lee Caulfield Pilates Workouts @ Pine Lodge, Little Milton, OX44 7PZ
Lee has spent over 25 years in the sports and fitness industry. Working with a range of different age groups from young groups to the over 50’s, both in groups or 1-2-1 classes. Lee has worked in gyms, fitness centres both for the county council and privately owned. She has also worked with a large franchise group in the past, dealing with people’s fitness and nutrition. Helping people to achieve weight loss, toning, fitness and personal development. Having worked across a number of different exercise disciplines in the past, over the last 10 years her focus has moved to Pilates in order to develop core strength, toning for her clients.   Key Class Components   Develop Body Awareness To exercise every muscle in the body…

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7:45 pm Great night of comedy at The Pla... @ The Players Thearte, Nelson St, Thame
Great night of comedy at The Pla... @ The Players Thearte, Nelson St, Thame
Jul 20 @ 7:45 pm
Great night of comedy at The Players Theatre on Friday 20th July @ The Players Thearte, Nelson St, Thame
Comedy @ The Players presents a fantastic comedy night special featuring Matt Forde & Ed Gamble with their Edinburgh Previews on Friday 20 July at 7:45pm. Tickets just £12 (£10 when 4 or more booked) available from Spear Travels (01844 217228) or online from www.thameplayers.co.uk.
Jul
23
Mon
9:30 am Lee Caulfield Pilates Workouts @ Thame(Chinnor) Rugby Club, Kingsey Road, Thame, OX9 3JL
Lee Caulfield Pilates Workouts @ Thame(Chinnor) Rugby Club, Kingsey Road, Thame, OX9 3JL
Jul 23 @ 9:30 am – 10:30 am
Lee Caulfield Pilates Workouts @ Thame(Chinnor) Rugby Club, Kingsey Road, Thame, OX9 3JL
Lee has spent over 25 years in the sports and fitness industry. Working with a range of different age groups from young groups to the over 50’s, both in groups or 1-2-1 classes.   Lee has worked in gyms, fitness centres both for the county council and privately owned. She has also worked with a large franchise group in the past, dealing with people’s fitness and nutrition. Helping people to achieve weight loss, toning, fitness and personal development.   Having worked across a number of different exercise disciplines in the past, over the last 10 years her focus has moved to Pilates in order to develop core strength, toning for her clients.   Key Class Components   Develop Body Awareness To exercise every muscle in…

Read More...

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